Report a Fault

Type the name of a street below and press Search to find that location quickly or use the map controls to move and zoom in manually.

Search

Results

Item Details and History

Please wait, gathering data...

Interactive Map

Please zoom out

There are too few items to display at this level, you'll need to zoom out to view the units.

Please zoom in

There are too many items to display at this level, you'll need to zoom in to your area to view the units.

Instructions

Select an item to see its location information and details.

To report a fault click on the faulty item on the map and follow the instructions.

Toggle On/Off: Clustering Labels Faults Only

Track a fault:

Legend of light icons

	Beacon		Feeder Pillar
	Other		Sign
	Street Light		Subway
	Tunnel Light

Having trouble?

If you are having trouble using the interactive version then use our standard tool.

Use the standard tool

You are about to report this item as faulty

Street:

Description:

Unit type:

Unit ref:

Please be aware that this unit is on a Part Night Lighting schedule and is intended to be switched off for a period during the night.

View Previous Fault Reports

Do you wish to continue?

A fault has already been reported on this unit and engineers are in the process of addressing it.

Please call 0800 085 7307 and quote the Unit Ref above for further assistance.

This unit is not maintained as part of the contract. Please call 0800 085 7307 for further assistance.

Report this item as faulty

Fault Type:

Comments:

Report this item as faulty

House name/no.:

Your Name:

Your Postcode:

Your Telephone:

Email Address:

Remember Details:

Item History

Please wait, gathering data...

Emergency Fault

This is an emergency fault. Please call our emergency hotline on 0800 085 7307 and quote Unit Reference: for further assistance.

Thank you.

Thank you very much for reporting this fault. Your report has been recorded and the item will be scheduled for repair.

Your fault report reference number is:

Please make a note of this number as you will need it to check the status of your fault report in the future.

Sorry, the report was not sent. Please try again.

Saving, please wait

This is an emergency fault. Please call our emergency hotline on 0800 085 7307.

Please quote Unit Ref: for further assistance.

Thank you.

Click here to enter your postcode to see localised information for your area

Enerveo is a trading name of Enerveo Limited. The Registered Office of Enerveo is No. 1 Forbury Place, Forbury Road, Reading, United Kingdom, RG1 3JH.
www.enerveo.com

About this website
About Cookies
Privacy Notice

Registered in England & Wales No. 02317133.